Shipping

Shipping globally

Thank you for choosing Das3D. We’re committed to providing you with a seamless shopping experience. Please review the following shipping details to ensure smooth delivery of your order.

1. Shipping Method and Timeframes: We offer standard shipping through Omniva shipping company. The delivery time frame varies between 2 to 6 days, depending on the destination country.

2. Shipping Costs: Shipping costs will be calculated at the checkout page. Please note that free shipping is not available at this time, except as part of special deals or with applicable coupon codes.

3. Order Processing: Orders are typically processed within around 24 hours after they are placed. Please be aware that our “made after order” policy means we create items upon receiving your order. We maintain stock for popular orders only.

4. Tracking and Notifications: Upon shipment, you will receive an email containing tracking information to monitor the progress of your order.

5. Shipping Destinations: We offer shipping to a variety of countries and regions. Please refer to the list below for our available shipping destinations.

Delivery is possible to the following countries:

AustriaCroatiaPolandHungary
BelgumIrelandPortugal
(except Madeira, Azores)
Germany
BulgariaItalyRomaniaSweden
Czech RepublicCyprusSlovakiaEstonia
DenmarkLuxembourgSloveniaLatvia
FranceMaltaFinland
(except for the Ă…land Islands)
Lithuania
GreeceNetherlandsSpain
(except Melilla, Ceuta,
Canary Islands)
Contact our support, if you don’t see your country on this list – we will try our best to find a solution to deliver to you anywhere in the world.

6. Shipping Partners: We partner with Omniva shipping company for local deliveries, and for global shipments, we collaborate with UPS.

7. Customs and Import Duties: For customers outside the EU, please be aware that there may be additional fees, taxes, and import duties associated with your order. We do not cover these extra costs.

8. Delivery Address and Responsibility: Ensure that the delivery address you provide during checkout is accurate. We do not take responsibility for shipment delivery if an incorrect address is provided after the order is handed over to the courier.

9. Address Errors and Returns: In the event of an address error, we will contact you. If the address is incorrect and the order is returned, you have the option to receive a refund (excluding shipping costs) or pay for reshipment. If a shipment is lost or returned due to a carrier’s error, we will work with the shipping company to redeliver without additional charges. If you suspect a package is lost, please reach out to our support team.

10. Contact Information: For any shipping-related inquiries, please contact our customer support team:

11. Shipping Restrictions: While there are no specific shipping restrictions, please note that we only ship to the countries and regions listed in our available shipping destinations.

12. Special Cases: In cases of unforeseen circumstances, such as global pandemics or natural disasters, shipping delays may occur. Rest assured, we are committed to keeping you informed and addressing any challenges that may arise.

13. Shipping FAQ: We currently do not have a shipping FAQ. If you have any questions regarding shipping, please reach out to our customer support team.


Delivery in the Baltics

Delivery of goods to delivery points

If you have selected products to be delivered to the Omniva collection point, they will be delivered within 1-3 working days, unless a different delivery time is specified for the selected product(s).

Important!

Order delivery to the Omniva parcel box is possible only if the goods do not exceed the specified shipment dimensions (39 cm x 38 cm x 64 cm) and weight (up to 30 kg).

Size (in centimeters)LVEELT
S (9 * 64 * 38)2,194,914,91
M (19 * 64 * 38)2,745,615,61
L (39 * 64 * 38)3,296,326,32

Delivery directly to the customer

If you have chosen direct delivery, we will deliver your order within 1-3 working days, unless a different delivery time is specified for the selected product(s). Couriers deliver orders along a pre-planned route, so it is not possible to choose an exact delivery time. You can choose only the desired delivery time interval.

Thank you for choosing Das3D. We look forward to serving you and providing you with high-quality products and reliable shipping services.